Check SASSA Child Support Grant Status Online in 2025

Do you rely on the SASSA Child Support Grant to care for your child? Have you ever wondered how to check your grant status without visiting a SASSA office? In this guide, I’ll explain the steps to check your grant status online and provide essential information to help you understand how this grant works. Let’s get started!

How to Check SASSA Child Support Grant Status Online in 2025?

If you are the primary caregiver of a child, whether a parent, grandparent, or someone entrusted with the child’s care, you can conveniently check the status of your Child Support Grant online. Follow these steps to ensure you receive accurate information about your application:

Check SASSA Child Support Grant Status

What is the SASSA Child Support Grant?

The South African Social Security Agency (SASSA) provides the Child Support Grant to help low-income families cover their children’s basic needs, such as food, clothing, and education.

  • As of 2024, the grant provides R530 per child monthly, with an additional R260 top-up, totaling R790 per child each month.
  • This program aims to reduce poverty and improve the quality of life for children in vulnerable households.

Who Qualifies for the Child Support Grant?

To qualify, caregivers and children must meet the following criteria:

Caregiver Requirements

  • Must be the primary caregiver (parent, grandparent, or legal guardian).
  • If not the biological parent, proof of caregiving responsibilities is needed, such as an affidavit or a letter from a school principal.
  • Must be a South African citizen, permanent resident, or refugee.
  • Income Thresholds:
    • Single caregivers: Annual income must not exceed R52,800.
    • Married caregivers: Combined income must not exceed R105,600.

Child Requirements

  • Must be under 18 years old.
  • Must live with the caregiver in South Africa.
  • Cannot reside in a government care institution.

Note: A caregiver can receive this grant for up to six children who are not their biological or legally adopted kids.

How to Check Your SASSA Child Support Grant Status Online?

Step-by-Step Process

  1. Visit the Official SASSA Website: Open your browser and go to https://sassasrd370.co.za/
  2. Access the Status Check Page: Locate the section labeled “SASSA Status Check.”
  3. Enter Your Information: Provide your 13-digit South African ID number and the cellphone number used during the application.
  4. Submit Your Request: Click the “Check Status” button to view your grant status.
  5. Review Your Status: The system will display whether your application is approved, pending, or denied.

How to Apply for the Child Support Grant?

Required Documents

  • Your South African ID document.
  • The child’s birth certificate.
  • Proof of income (e.g., payslips).
  • Proof of address (e.g., utility bill).
  • For non-parents: An affidavit, social worker’s report, or letter from the child’s school confirming caregiving responsibilities.

Application Steps

  1. Visit the nearest SASSA office.
  2. Request and complete the application form.
  3. Submit the form along with all required documents.
  4. Keep the receipt provided after submission for future reference.

Tip: If you lack certain documents, SASSA can assist in obtaining temporary proof or official replacements.

How to Check Your SASSA Child Support Grant Balance?

Once your application is approved, regularly checking your balance ensures you receive the correct amount. You can do this using four convenient methods:

  1. USSD Code: Dial *120*3210# or *120*69277#.
  2. ATM: Check your balance at any ATM (standard fees apply).
  3. WhatsApp: Send a message to 082 046 8553.
  4. Call Centre: Contact SASSA’s toll-free number at 0800 601 011.

What to Do If Your Application is Denied?

If SASSA denies your application, follow these steps:

  1. Read the notification letter for the reason behind the denial.
  2. File an appeal within 90 days by writing to the Minister of Social Development.
  3. Include supporting documents or new information to strengthen your case.

Important Things to Remember

  • Update SASSA: Notify SASSA if your personal or financial circumstances change.
  • Keep Records: Save all application-related documents and correspondence.
  • Grant Termination: The grant ends when the child turns 18 or if the child moves out of your care.
  • Avoid Fraud: Never share your grant PIN or personal details with anyone.

Conclusion

The SASSA Child Support Grant provides crucial financial assistance to South African families. By learning how to check your status online and understanding the grant’s eligibility criteria, you can ensure timely access to this essential support. For additional assistance, contact SASSA through their official channels.

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